Atelier Studio Help

For studios · Schedule & Bookings

Waitlists

What happens when a class is full, and how the next free spot gets filled.

When a class fills up, Atelier Studio starts a waitlist on its own; there’s nothing to switch on. People can add their name, and you don’t lose a booking just because the class was briefly full.

How a spot gets filled

When someone cancels and a spot opens, the first person on the waitlist is next. Depending on your setting, either:

  • They’re booked in automatically and told the good news (and charged, if it’s a paid drop-in), or
  • They’re offered the spot for a short window. If they don’t take it in time, it passes to the next person.

Seeing who’s waiting

Open the class from your schedule. A full class shows its waitlist, in order. If you need to, you can move someone up into the class yourself with Promote into class. If your studio says Session or Lesson, the button uses that word instead.

Your waitlist settings

Under Settings → Policies, choose how spots are filled and set a cut-off so no one is added too close to the start.