Atelier Studio Help

For customers · Your Account & Passes

Your dashboard

The home screen that brings together what's next, news from your studios, and anything that needs a tap.

When you sign in, your home screen is the quick view of everything happening right now — across every studio you attend.

A customer home screen welcoming the member, with announcements, a spot offer, and event invitations. A customer home screen welcoming the member, with announcements, a spot offer, and event invitations.
Your home screen at a glance

What you’ll see

  • Announcements — short notices from your studios, like a new class or a welcome message.
  • Spot offers — if a waitlist spot opens for you, it appears here with a countdown so you can accept before it expires.
  • Invitations — invites to events and auditions, which you can accept or decline right from the card.
  • “Is this you?” — if a booking was made with your email address but not from your account, it waits here for you to add to your account or dismiss. More on this just below.

”Is this you?” — a booking to claim

Sometimes a booking is made with your email address without you being signed in — for example when you grab a class on the spot with Express Checkout or by scanning a code at the front desk. For your security, that booking isn’t added to your account automatically. Instead, it waits for you here.

An 'Is this you?' band on the home screen showing a class booked with the member's email, with 'Yes, add to my account' and 'Not me' buttons. An 'Is this you?' band on the home screen showing a class booked with the member's email, with 'Yes, add to my account' and 'Not me' buttons.
A booking made with your email waits for you to claim it

The band shows the class, the studio, and when it is. You have two choices:

  • Yes, add to my account — adds the booking, and any payment already made, to your account. It moves into My Schedule right away.
  • Not me — dismisses the band. The studio keeps the booking exactly as it is; it just stops showing up here.

Getting around

The menu takes you everywhere else:

  • My Schedule — everything you’ve booked. See Your schedule and bookings.
  • Events — showcases, competitions, and auditions you’re part of.
  • Profiles — you and your family members.
  • Account — memberships, passes, payment methods, and your details.
  • Support — search help or message your studio.